I'm trying to help my friend get into PSO and we've run into a problem with connecting to the servers. It ends up saying there's an error and the servers might be under maintenance. We used this tutorial https://www.youtube.com/watch?v=9D1010wU0BQ. One thing we noticed is his dial-up number is different from ours (ours are both the same) and we're not sure how he arrived to that.
I've attached some screenshots from my friend in case that helps anything.
Problems connecting to Sylverant
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